(Last Updated On: June 19, 2015)

Phone interpreting services - great alternative for face to face interpreting

If you are in urgent need for some interpreters, then you can always avail phone interpreting services. These will ensure that you do not miss an important meeting or a conference, just because of the language barrier, or that you do not miss a prospective customer or client because you could not speak in their native language. However, you need to keep several things under consideration, when you are conducting a business meeting this way using phone interpreting services. This will ensure that call is handled in the most effective way possible, and there are not major interruptions, and there is not any loss of context.

• Environment: It is important that you keep background distractions, along with the environmental noise under control when there is interpreting going on. If you have scheduled a call, which has this service, then you need to keep the two ends of conversation in such a way that there is not a lot of noise in the environment.
• Use the right technology: It is imperative that you choose a technology that has clear voice transmission. This means that while you need to consider that the environment is free of noise, you need to also make sure that the technology is such that it facilitates the use of phone interpreting services. Therefore, you will find that the usage of cellular phones may result in poor voice quality, along with drops in signals and interference, which will result in inaccurate delivery of the messages. A conference call, which has multiple individuals, should be such that it should consider quality conferencing equipment. If you are calling someone over Skype, then you should ensure that the strength of the wireless signals is be strong so that it does not impact the quality of the voice.
• Setting of the Conference: You should aim to start a conversation in the first person. However, you should also be using a formal tone, especially if it is with some prospective clients that you are hoping to win over. Phone interpreting is not simultaneous, but it is consecutive. Therefore, you need to wait after a considerable amount of pauses, as well. You should also avoid talking in long messages. This means that you should speak few sentences, or finish a thought, and then let the interpreter understand the message, and then convey the message.
• Role of the Interpreter: You should know that the interpreter acts as an unbiased third party. The interpreter is only there to facilitate communication between the two parties, so he or she should be viewed as a service. Therefore, you should refrain from asking the opinion of the interpreter when dealing with phone interpreting services.

There are many professional interpreters who are providing telephone interpreting services, but you should choose a reputable and professional company to avoid any costly mistakes.