System Features
- call a group of interpreters. Number of interpreters to call to be set in the account
- all language combinations provided with voice recognition
- currently available in English, soon in German, Spanish, Dutch, French and Italian
- auto-rating system interpreters availability (available but call not answered)
- client rating interpreter after the call
- choice of high volume phone numbers
- choice of toll free numbers
- if no interpreters available, email client when the interpreter comes available
- regular interpreter call, based on language combination
- regular phone call based on ID of the interpreter
- email notification client with call recording and ID interpreter
- conference call with third party and interpreter on language combination
- conference call with third party and based on ID of the interpreter
- interpreter email notification that client urgently needs that language combination interpreter
- advanced search options interpreters in your system (now available, time zone, language combination etc)
- your own support number to route the support calls to
- build-in voice mail for support calls
- email notification for new voice mail calls
- email notification for new registered clients
- email notification when interpreter is changing availability or details change in system.
- email notification when client has low balance and announced in the system when calling in
- auto blocking of expensive/premium numbers dial out for conference calls to avoid system abuse
- when call is made on ID interpreter and interpreter is not available, client and interpreter auto receive email when that interpreter on ID is available.
- auto announce and disconnection of client if money is all used in his or her account
- integrated voice recognition for language names (like Dutch, German, English etc)
- upload your own welcome message for your telephone interpreting system
- Secure SSL connection
- Auto backup system daily
- Backups maintained for 7 days
- Secure routing of calls
- payment options to interpreters, export options
- call logs
- client details
- overview profit and payment
- pro forma invoices option
- recruitment system interpreters
- build-in messaging system between you and your interpreters
- build-in rating system interpreters
- import options database interpreters.
- search options interpreters, pending, active, on subject, native language, time zone availability, ratings
- clear overview cost/payments/to pay interpreters/net profit in your account
- newsletter system integrated for your clients and your interpreters
- availability report to easily check which languages and times when you have and you don’t have interpreters available
- affordable subscriptions three times depending on interpreters needed
- no setup cost
- free 30 day trial
- buy your own phone number, high volume number (PRI) or toll free number
- no system cost on minutes used
- no hidden cost
- external party for dial out
- no call outing charges per minute by Telephone interpreting service
- Callcentric buy minutes for making outgoing calls
- 3 type of subscriptions upgrading possible
- 250 interpreters max in the system 199 Euro
- 500 interpreters max in the system 299 Euro
- unlimited interpreters account 499 Euro per month
- integrated export overview of payments for interpreters
- clients can pay using Paypal, Moneybookers and credit card
- overview clients paid in your system
- With the subscription and free trial account you will have your own company page login
- Upload your own logo for your telephone interpreting website
- Let interpreters register through your website
- clients can start using your telephone interpreting service directly from your website
- special dedicated language interpreting lines for call centres
- special dedicated language interpreting lines for large companies
- Extra languages for the system. Get your own Spanish, German, Dutch, Italian and French language system
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