Benefits of using an automated interpreting platform for your business

(Last Updated On: October 14, 2016)An automated interpreting platform is a software which allows easy communication between two or more people not speaking the same language by using an interpreter. While such a system can be and is also used for personal needs, businesses tend to use it a lot more in their expansion.

Businesses need to expand in order to reach new clients. Any business starting up small, will eventually expand to another area of the country, then some more, until one day they realise they're offering their products or services country wide. At this point, they start expanding to nearby countries, however, they first need to overcome the language barrier. This is where translation comes into play, but also interpretation.

Some benefits of using an automated interpreting platform



Highly reliable and efficient

At one point, a language interpretation platform becomes a necessity for a business, not a luxury. If interpretation needs are small, one or two in-house interpreters can be used in order to communicate with clients or business partners, but when work volume is high, a business will be able to benefit more from using an automated interpreting platform along with freelance interpreters rather than in-house personnel. While in-house interpreters can only take one call at a time, an automated interpreting system is able to connect more clients to more interpreters located anywhere in the world.

A lot cheaper compared to alternatives

An automated interpreting platform can connect people with interpreters on its own. The client can select desired languages then the system will look for interpreters matching client's requests then call them all at once and the first to answer gets the call. An in-house operator who manually connects clients to interpreters is no longer needed. On the other hand, freelance interpreters are cheaper than in-house employees.

It's software, available 24/7

An automated interpreting platform is a specialized software, therefore it is always ready to be used. It can connect to a really large number of interpreters located anywhere in the world. It can be used for emergencies due to this, as from several interpreters doing the same language combination, at least one will be available. Even if it's late in the night at client's place, one or more interpreters could be located in another time zone and they can be reached by the system.

There are a lot more advantages in using an automated interpreting platform which you can discover by browsing the site. If you need such a system, get in touch, someone will always be there to answer any of your questions.

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